Principles and Practice of General Insurance

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Principles and Practice of General Insurance

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Module 1: Fundamentals of General Insurance
  • Definition, nature, basic principles and purpose of insurance
  • Differences: Life vs General Insurance
  • Functions and social relevance of general insurance
  • Evolution of general insurance in India and globally
  • IRDAI: Role, structure, and functions
  • Insurance Contracts: Elements and documentation
  • Key legislation: Insurance Act, Consumer Protection Act, Ombudsman scheme
  • Overview and features of:
    • Fire Insurance
    • Marine Insurance
    • Motor Insurance
    • Health Insurance
    • Liability Insurance
    • Rural and Microinsurance
    • Travel Insurance
    • Crop Insurance & Weather-based Insurance
    • Industrial All Risks (IAR) & Engineering Insurance
  • Claims lifecycle: Notification to settlement
  • Roles of surveyors, assessors, and TPAs
  • Documentation and timelines
  • Fraud detection and redressal
  • Customer service, grievance redressal mechanisms
  • Role of AI in claims automation
  • Agency, Brokers, Bancassurance, Online
  • Marketing strategies and ethics
  • Insurance literacy and awareness campaigns
  • Role of digital tools and CRM systems
  • Basic structure of a general insurer’s balance sheet
  • Overview of premium collection, commissions, reserves
  • Role of actuaries in pricing and reserving
  • Importance of solvency and reinsurance
  • Insurtech and AI
  • Climate change and catastrophe insurance
  • Cyber Insurance and new-age risks
  • Usage-Based Insurance (UBI)
  • Blockchain in insurance
  • Lessons from pandemics

Practical Knowledge from Industry Professionals

Our faculty’s extensive industry experience is the cornerstone of our exceptional insurance training

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